Operations Manager

Job Title: Operations Manager

Location: Lynn Road, Wisbech

Salary: £40,000 per annum

Job type: Permanent, Full Time

Working Hours: Monday to Friday 14.00 pm to 22:00 pm.

Who Are Knowles;

Knowles has a rich history, starting in 1932 with Gerald Knowles and a single distribution vehicle. Through strong and courageous leadership, Knowles has evolved into a premium provider of a wide range of logistical services across the UK. Today, we are trusted by some of the biggest and most well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus is on delivering efficient, high-quality logistics solutions that provide long-term benefits for both our customers and ourselves. We are committed to sustainable operations, minimizing environmental impacts, improving efficiencies, and embracing development opportunities. This ethos is demonstrated through continuous investment, including producing our own renewable energy and running a fleet of highly efficient vehicles to offset our environmental impact.

About the Role:

The Operations Manager is responsible for leading the warehouse activity and ensuring that operational targets for safety, performance, accuracy, and service levels are consistently achieved. Reporting to the Senior Operations Manager, this role manages Team Leaders and warehouse colleagues to deliver smooth, efficient, and compliant daily operations.

• Fast-paced warehouse environment with rota-based working.
• May require flexibility to support different shifts or peak periods.
• Occasional manual handling
• site walk-throughs.

Key accountabilities:

Operational Delivery:

• Oversee day-to-day activities within your designated warehouse function.
• Ensure all processes are followed to deliver high levels of accuracy, productivity, and service.
• Manage workflow, resource allocation, and shift execution to meet operational plans.
• Resolve operational issues quickly, escalating to Senior Operations Manager as required.
• Support continuous monitoring of WMS and inventory accuracy.

Team Leadership:

• Manage and motivate Team Leaders and their teams to achieve productivity, safety, and quality targets.
• Conduct regular 1:1s, performance reviews, and support colleague development.
• Promote a positive, safety-first culture across all teams.
• Support effective induction and training for new starters.

About you:

Must have skills & Experience:

• Strong leadership and motivator in a fast moving shift based environment
• Previous warehouse management experience
• Good communication skills both oral and written
• Good understanding of warehouse procedures and policies in own area and understanding in all other areas of the operation
• Expert in WMS process including SAP
• Essential Health Safety and Quality disciplines

If this is you please click Apply and attach your CV and we will be in touch

The company is not able to offer visa therefore candidates must have the right to live and work in the UK in order to be considered.

Candidates not in a commutable distance will not be considered.

Candidates with experience or relevant job titles of; Operations Manager, Production Manager, General Manager, Logistics Operations Manager, Operations Lead may also be considered for this role.